EVENTconnection.reauth_required

Listing re-authorization required

Event name: connection.reauth_required

The connected account's credentials were invalidated; the customer must reconnect / re-authorize. Scope: location-scoped. Delivered as a signed HTTP POST to your Webhooks URL.

Every delivery is signed. Verify X-Synup-Signature before processing — see Synup Webhooks.

Payload

Name	Type	Required	Description
`event`	string	optional	Dotted event name.
`timestamp`	string	optional	ISO-8601 UTC time the event was emitted.
`account_id`	integer	optional	Synup account the event belongs to.
`location_id`	string	optional	Numeric string for location-scoped events; null for brand-scoped events.
`data`	object	optional
`data.platform`	string	optional	"google" or "facebook".
`data.connected_account_id`	string	optional	UUID of the connected account needing re-auth.
`data.reason`	string	optional	Human-readable description of the issue.

Example delivery

{
  "event": "connection.reauth_required",
  "timestamp": "2026-07-15T14:40:18Z",
  "account_id": 11073,
  "location_id": "279381",
  "data": {
    "platform": "google",
    "connected_account_id": "ba03bc4b-9f8c-4d3b-8e93-9628034c63cc",
    "reason": "The Google account credentials are no longer valid. Please reconnect."
  }
}