Listings
Listings Overview
Listings are live business profiles for a location, displayed on partner websites. We offer the following listing solutions:
Premium Listings
Our core offering that includes business profiles on major business directories and search engines.
Additional Listings
Supplementary listings that can be purchased separately via the dashboard or customer support to expand your online presence beyond the Premium package.
Voice Assistant Listings
Ensure your business information is accessible through popular voice platforms, including:
- Google Assistant
- Alexa
- Siri
- Cortana
- Bixby
Duplicate Listings
Duplicate listings occur when multiple entries exist for the same business across different online directories and platforms. Our platform helps identify and manage these duplicates to maintain consistent business information.
Listing States
Sync Status
A listing can have the following sync states:
- IN_PROGRESS – Listing sync is currently in progress.
- SYNCED – Successfully synced with a live listing URL.
- FAILED – Listing sync has failed.
- REQUIRING_ACTION – Manual action needed to start syncing.
- AVAILABLE – Available for syncing.
- COMPLETED – Sync completed.
- PENDING_APPROVAL – Awaiting approval before sync.
Common Sync Issues
Common issues that may prevent successful listing sync:
- Wrong credentials – Invalid login details for the listing platform.
- City not found – The provided city is incorrect or not recognized.
- Unable to claim listing – Listing ownership cannot be verified.
Listing Status Notifications
The platform can notify your system about listing status changes via webhooks.
Key Notification Events:
- Successful listing submission
- Failed submission due to non-retriable errors
- Status changes during the sync process
Webhook Configuration:
To enable webhooks:
- Configure the webhook URL in your account’s Notification Settings.
- Contact support to activate the webhook feature.