name | string | optional | Customer's name |
phone | string | optional | Customer's phone number |
email | string | optional | Customer's email address |
rating | integer | optional | Customer's rating |
response | string | optional | Customer's feedback response |
date | string | optional | Date of the response |
followUpSent | integer | optional | Number of follow-ups sent |
smsDeliveredAt | string | optional | Timestamp when SMS was delivered |
smsOpenedAt | string | optional | Timestamp when SMS was opened |
emailDeliveredAt | string | optional | Timestamp when email was delivered |
emailLastOpenedAt | string | optional | Timestamp when email was last opened |
emailLastClickedAt | string | optional | Timestamp when email was last clicked |
firstFollowUpAt | string | optional | Timestamp when first follow-up was sent |
firstFollowUpDeliveredAt | string | optional | Timestamp when first follow-up was delivered |
secondFollowUpAt | string | optional | Timestamp when second follow-up was sent |
secondFollowUpDeliveredAt | string | optional | Timestamp when second follow-up was delivered |