Social post failed

Webhook

POST

social_post.failed

Event name: social_post.failed

A social post failed to publish on one or more platforms. Scope: brand-scoped (location_id is null). Delivered as a signed HTTP POST to your Webhooks URL.

Request

Header Params

Body Params application/json

Example

{
    "event": "social_post.failed",
    "timestamp": "2026-07-15T12:00:10Z",
    "account_id": 11073,
    "location_id": null,
    "data": {
        "post_id": "7a1c...",
        "social_profile_id": "b2d4...",
        "status": "failed",
        "items": [
            {
                "platform": "instagram",
                "social_platform_id": "i-55",
                "status": "failed",
                "reason": "Media rejected by platform",
                "vendor_error": "IG_MEDIA_ERROR"
            }
        ]
    }
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location 'https://your-api-server.com' \
--header 'X-Synup-Signature: sha256=Base64Signature==' \
--header 'Content-Type: application/json' \
--data '{
    "event": "social_post.failed",
    "timestamp": "2026-07-15T12:00:10Z",
    "account_id": 11073,
    "location_id": null,
    "data": {
        "post_id": "7a1c...",
        "social_profile_id": "b2d4...",
        "status": "failed",
        "items": [
            {
                "platform": "instagram",
                "social_platform_id": "i-55",
                "status": "failed",
                "reason": "Media rejected by platform",
                "vendor_error": "IG_MEDIA_ERROR"
            }
        ]
    }
}'

Responses

🟢200

application/json

Your endpoint acknowledges receipt with any 2xx. A non-2xx response or a timeout (>10s) is treated as a failed delivery.

Bodyapplication/json

Example

{}

Modified at 2026-07-15 18:04:40

Social post rejected

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