Campaign message send rejected

Webhook

POST

campaign.send_rejected

Event name: campaign.send_rejected

A message could not be sent (insufficient credits, invalid contact, or provider rejection). Scope: location-scoped. Delivered as a signed HTTP POST to your Webhooks URL.

Request

Header Params

Body Params application/json

Example

{
    "event": "campaign.send_rejected",
    "timestamp": "2026-07-15T09:02:10Z",
    "account_id": 11073,
    "location_id": "279381",
    "data": {
        "campaign_id": "8f3a1c72-..",
        "customer_id": "a9..",
        "message_id": "e4..",
        "channel": "sms",
        "message_type": "SmsMessage",
        "reason": "Insufficient SMS credits"
    }
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location 'https://your-api-server.com' \
--header 'X-Synup-Signature: sha256=Base64Signature==' \
--header 'Content-Type: application/json' \
--data '{
    "event": "campaign.send_rejected",
    "timestamp": "2026-07-15T09:02:10Z",
    "account_id": 11073,
    "location_id": "279381",
    "data": {
        "campaign_id": "8f3a1c72-..",
        "customer_id": "a9..",
        "message_id": "e4..",
        "channel": "sms",
        "message_type": "SmsMessage",
        "reason": "Insufficient SMS credits"
    }
}'

Responses

🟢200

application/json

Your endpoint acknowledges receipt with any 2xx. A non-2xx response or a timeout (>10s) is treated as a failed delivery.

Bodyapplication/json

Example

{}

Modified at 2026-07-15 18:04:40

Campaign feedback submitted

Review posted (campaign-attributed)