Respond to an Interaction

POST

https://api.synup.com/api/v4/locations/reviews/respond

This API posts a response to a specific interaction on the respective partner site (e.g., Google, Facebook, Yelp).

Behavior:

The response is posted directly to the platform where the interaction originated.

Some platforms may have moderation policies that affect response visibility.

Supports text-based responses; some platforms may allow limited formatting.

Ensures responses comply with platform-specific guidelines.

Request

Header Params

Body Params application/json

Example

{
    "interactionId": "2090753a-ece6-4837-8336-8494ad308523",
    "responseContent": "This is a sample response"
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.synup.com/api/v4/locations/reviews/respond' \
--header 'Authorization: API T9V35W3xxxxxxxxxxx' \
--header 'Content-Type: application/json' \
--data-raw '{
    "interactionId": "2090753a-ece6-4837-8336-8494ad308523",
    "responseContent": "This is a sample response"
}'

Responses

🟢200OK

application/json

Response successfully posted

Body

Example

{
    "data": {
        "respondToInteraction": {
            "interaction": {
                "interactionId": "7495f5f5-05c3-41f7-a498-1f9cde0d4693",
                "source": "facebook.com",
                "content": "This is a sample response",
                "authorName": null,
                "authorAvatar": null,
                "authorUrl": null,
                "date": "2019-01-21T05:26:30.687556+00:00",
                "interactionStatus": "Created"
            }
        }
    }
}

Modified at 2025-07-21 09:13:25

List Interactions by IDs

Edit Response for Interaction