# Listings

Source: https://developer.synup.com/listings/overview

## **Listings Overview**
Listings are live business profiles for a location, displayed on partner websites. We offer the following listing solutions:

### **Premium Listings**
Our core offering that includes business profiles on major business directories and search engines.

### **Additional Listings**
Supplementary listings that can be purchased separately via the dashboard or customer support to expand your online presence beyond the Premium package.

### **Voice Assistant Listings**
Ensure your business information is accessible through popular voice platforms, including:

- Google Assistant
- Alexa
- Siri
- Cortana
- Bixby

### **Duplicate Listings**
Duplicate listings occur when multiple entries exist for the same business across different online directories and platforms. Our platform helps identify and manage these duplicates to maintain consistent business information.

### **Listing States**

#### **Sync Status**
A listing can have the following sync states:

- IN_PROGRESS – Listing sync is currently in progress.
- SYNCED – Successfully synced with a live listing URL.
- FAILED – Listing sync has failed.
- REQUIRING_ACTION – Manual action needed to start syncing.
- AVAILABLE – Available for syncing.
- COMPLETED – Sync completed.
- PENDING_APPROVAL – Awaiting approval before sync.

#### **Common Sync Issues**
Common issues that may prevent successful listing sync:

- Wrong credentials – Invalid login details for the listing platform.
- City not found – The provided city is incorrect or not recognized.
- Unable to claim listing – Listing ownership cannot be verified.

### **Listing Status Notifications**
The platform can notify your system about listing status changes via webhooks.

#### **Key Notification Events:**
- Successful listing submission
- Failed submission due to non-retriable errors
- Status changes during the sync process

### **Webhook Configuration:**

To enable webhooks:

- Configure the webhook URL in your account’s Notification Settings.
- Contact support to activate the webhook feature.